Returns & Exchanges
At Pike Nursery, we want your garden to thrive and stand behind the quality of our plants and outdoor living products. If you are not completely satisfied with your purchase, you may return items within 30 days for a refund or exchange.
Return Process
- 1.Verify Eligibility
Ensure your items are in original condition; live plants must be healthy and properly maintained, while hard goods must be in their original packaging.
- 2.Gather Documentation
Locate your original register receipt or order confirmation email to ensure a seamless refund to your original payment method.
- 3.Visit a Location
Bring your items and proof of purchase to any Pike Nursery garden center to speak with a certified horticulturist regarding your return.
- 4.Complete the Transaction
Our team will process your refund immediately or assist you in selecting a replacement plant better suited for your specific landscape needs.